![]() ![]() Dear reader, this is just to let you know that as an Amazon Associate I earn from qualifying purchases. Please follow me on Twitter, or join me in the AppleHolic’s bar & grill and Apple Discussions groups on MeWe. I encountered both the first problems and figured I wouldn’t be unique now Apple just updated its device. Oh, and while you’re at it – please tell me you have set a secure passcode for both your Base Stations and any routers you might use? ……(And whatever nasty drive by Wi-Fi Access Point/router bugs your local nasty hacker is trying to use to steal your bank account details or purloin your private correspondence will be that much more secure)…. You will eventually download and install the firmware and the AirPort unit will restart. If you get the ‘error occurred’ message noted above, keep trying.Once you have restarted the base station, tap the Update button for it in AirPort Utility.If it fails to restart it, pull the power out wait a moment and try again.(Or tap Edit>Advanced>Restart Base Station if you are using iOS).Enter its password and then choose Restart in the AirPort Utility menu bar.Select the first base station you wish to upgrade (if you have more than one – and always upgrade the primary base station last.This usually works, but there’s a process: Of course, installing AirPort firmware updates is as simple as opening AirPort Utility, tapping the device and somehow tapping firmware update, right? “After 20 tries or so, it would download without error.” (This worked for me. Just click the OK button on the fault message and try again.Don’t search for help – you don’t need it.Search for a solution you’ll find Chris Coyier. There’s ease-of-use and there’s AirPort Utility Problem 2: “An error occurred while downloading the firmware” The base station will restart and you should now be able to update it.Select the Apple ID you have there and delete it.You’ll probably see a warning to tell you that feature is no longer supported. Look for your Base Station and tap the fault indicator (that red thing).AirPort Utility 6.3.1 resolves an issue where AirPort base stations may not appear in AirPort Utility. (You probably are).Ģ/ Quit AirPort Utility and open it again. Use AirPort Utility to set up and manage your 802.11n and 802.11ac AirPort base stations, including AirPort Express, AirPort Extreme, and AirPort Time Capsule. You just neglected to tell the Base Station.ġ/ Open System Preferences>iCloud and ensure you are logged into your Apple ID. ![]() What is likely to have happened is that you have configured your base station to support a feature Apple removed in Mojave called ‘Back to my Mac’. Enter the correct Apple ID and password and try again” “An Apple ID or password is incorrect or couldn’t be authenticated. Here’s three solutions: Problem 1: You see a weird Apple ID-related fault message Another problem that exists is that the firmware download fails.Īnd, if that isn’t enough, you need to be installing the update in the proper way. In some cases, Mac users in that situation may find the update fails and they will be given a weird Apple ID error. If your Mac refuses to run the software, because it wasn’t downloaded from the Apple store, go to security in preferences and allow other software to work. ![]()
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